Certified Conversations: Decline of Natural Dialogue in Modern Life explores contemporary communication by critically examining two influential works—Kerry Patterson’s Crucial Conversations and Carol Ann Lloyd’s How to Build Meaningful Relationships Through Conversation. Throughout this analysis, key insights from both texts are viewed through lenses of pragmatism and skepticism, illuminating shifts away from practical, authentic dialogue in everyday interactions.

Whether you’re looking to derail your career, sabotage your social life, ruin your relationships, implode your finances, or simply enjoy the ride while everything falls apart, this book is here to show you how it’s done.